Elevating UI Content Review through AI
I designed and implemented an AI-assisted workflow for reviewing UI strings against OCI's content writing guidelines, reducing manual review time, improving string quality, and scaling the approach across the OCI design organization.
My role
Lead designer
The problem
Following an organizational restructuring, technical content writers were no longer available to review UI strings. That responsibility shifted to designers, engineers, and product managers, none of whom have a formal content writing background.
At the same time, OCI maintains roughly 30 multi-page documents outlining UI writing guidelines, covering everything from sentence case rules and banner structure to verb choice and localization risk. Keeping all of that guidance top of mind while reviewing strings at pace was not realistic. Without rigorous review, UI strings could reach customers with unclear messaging, inconsistent terminology, or violations of established content standards.
Project timeline
1 week
Cross functional team
UX Designers, UI Engineers, Product Manager, Director of UI/UX Software Development
My impact
I developed a repeatable AI-assisted workflow that brings OCI's full set of content writing guidelines into every review, paired with my design and product knowledge to know when to push back, refine, and finalize. The workflow reduces manual review time, surfaces guideline violations instantly with citations, and strengthens content knowledge over time.